Cancellation/Refund Policy

Cancellation/Refund Policy

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual tour services should be made with a notice of not less than 15-30 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the trip. For Christmas, New Year, Diwali and other important festivals the normal cancelation policy does not apply and payments for against bookings during such busy period are considered as non-refundable. Please check with our travel consultants at the time of booking for such cancelation policy for special event tours.

Please view the information on cancelation policy and cancellation fee as below:

In the event of less than 8 travellers:

I) If the booking is cancelled 10 days prior to the start of the trip Loss of deposit will be full.
II) If the booking is cancelled 20 days prior to the start of the trip 50% Loss of deposit
III) If the booking is cancelled 30 days prior to the start of the trip 70% Amount will refund
IV) If the booking is cancelled within 0 days prior to the start of the trip 100% Amount will refund

In the event of more than 8 travellers:

I) If the booking is cancelled 10 days prior to the start of the trip Loss of deposit will be full.
II) If the booking is cancelled 20 days prior to the start of the trip 50% Loss of deposit
III) If the booking is cancelled 30 days prior to the start of the trip 70% Amount will refund
IV) If the booking is cancelled within 0 days prior to the start of the trip 100% Amount will refund

Note:-
** Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).
** Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 15 to 30 days of the day of cancellation request approved by TripHorn.in.
** Booking which is under no Cancellation/ No Refund, guest/client travelling or person/entity booked will have to pay the service charge to TripHorn.in.